Terms and Conditions
Last updated: June 2026
1. Acceptance of Terms
By accessing and using TushUp, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our platform.
2. Marketplace Model
TushUp operates as a multi-vendor marketplace. Individual shop owners list and sell their own products. TushUp facilitates transactions but is not the seller of record for marketplace items.
3. Shop Owner Liability
Shop owners are solely and fully liable for the goods they list, sell, and deliver through the platform. This includes but is not limited to:
- Product quality, authenticity, and accuracy of descriptions
- Compliance with applicable laws and regulations
- Fulfillment, shipping, and delivery obligations
- Returns, refunds, and customer disputes related to their products
- Any damages, injuries, or losses caused by their products
4. Location-Based Orders
Orders are routed to shop owners based on geographic proximity and availability. Shop owners agree to fulfill orders received through the platform in a timely manner.
5. Customer Responsibilities
Customers agree to provide accurate delivery information, pay for orders promptly, and use the platform in accordance with applicable laws.
6. Payments
All payments are processed through our secure payment system. TushUp may charge platform fees as disclosed at the time of listing or checkout.
7. Alteration Services
Alteration services are provided by third-party tailors. TushUp is not responsible for the quality of alteration work performed.
8. Limitation of Liability
TushUp shall not be liable for any indirect, incidental, or consequential damages arising from the use of the platform or purchase of marketplace goods.
9. Privacy
Your personal data is handled in accordance with our Privacy Policy. Location data is used solely for order routing and product discovery.
10. Modifications
TushUp reserves the right to modify these terms at any time. Continued use of the platform constitutes acceptance of updated terms.